Monday, July 28, 2008

E71 & Gmail: How To Set Up IMAP With The Built-In Messaging Application

50 comments

Here are the steps you take for setting up Gmail on your Nokia E71 using the built in messaging application. I find this solution to be very good, except that it doesn't download the full emails automatically, only the headers. It's not really a huge problem as it only takes 2-3 seconds to retrieve the email.

Reminder (thanks to Rita): With the E71 you don't need to do all these settings to set up Gmail imap, the E71 will find all them for you when you enter your username and password. But if your having problems like I was when outgoing messages or anything else you can go into your settings for that email account and make sure they all look like what you see below. Make sure your security ports are set right.

Steps for setting up Gmail, straight from Google:

To configure IMAP for your Symbian S60 device, just follow these steps:

1. Enable IMAP in your Gmail settings.
2. Select 'Messaging' > 'Options' > 'Settings' > 'E-mail' > 'Mailboxes.'
3. If you have never set up email on your phone before, select 'Yes' to define a new mailbox. If you already have other mailboxes, select 'Options' and then 'New mailbox.'
4. Select 'Start' to begin the setup wizard.
5. Select 'IMAP4' and then 'Next.'
6. Enter your full email address (including '@gmail.com') as the email address and select 'Next.' Google Apps users, enter your full address in the format 'username@your_domain.com.'
7. Enter 'imap.gmail.com' as the incoming mail server and select 'Next.'
8. Enter 'smtp.gmail.com' as the outgoing mail server and select 'Next.'
9. Select the appropriate access point and then 'Next.'
10. Enter a descriptive name for the email account mailbox name.
11. Once your mailbox is set up, select it from the email mailbox settings screen.
12. Select 'Connection settings' > 'Incoming e-mail.'
13. Enter your address (including '@gmail.com' or '@your_domain.com') and password.
14. Select 'SSL/TLS' for your security (ports) and define your port as '993.'
15. Select 'Back.'
16. Select 'Outgoing e-mail.'
17. Enter your email address (including '@gmail.com' or '@your_domain.com') and password.
18. Select 'StartTLS' for your security (ports) and define your port as '587.'
19. Select 'Back' and change any other settings according to your preferences.


That's just for getting it set up. Once it's all set up you can configure some of your own settings. For instance under Automatic Retrievel I set it for 15 minutes and I can close my email inbox yet it stays connected and pushes new mail through just as it arrives in my real inbox. If for some reason the data connection is broken it will automatically reconnect after 15 minutes.

All emails are synced perfectly with your real inbox almost instantly. If you want to delete something from your phone you can but if you choose "phone and server" it will simply archive it in Gmail, which is actually quite handy I think.

Are any of you using this as your email solution?

If you need further details and some screenshots you can check out this great article by the fellas from All About Symbian.


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50 comments: to “ E71 & Gmail: How To Set Up IMAP With The Built-In Messaging Application


  • July 28, 2008 5:14 PM  

    In my opinion the better solution is Gmail application. http://www.google.com/mobile/default/mail/index.html


  • July 28, 2008 5:22 PM  

    Why the heck can't we set it to download more than just the header? The 2-3 seconds might not be much, but if you don't have a data connection, it's useless!

    This is extremely frustrating.


  • July 28, 2008 5:45 PM  

    @ slawek... that is another solution but it doesn't alert me when I have new emails coming in.

    @ anonymous... Yeah it's pretty lame that we can't download more than the header automatically. If your problem is your worried about not having a data connection your best bet is right before you know your going to leave your data connection just "mark all" and retrieve all new emails. It might take a minute to download them all but at least you have them for when your away from a hotspot.


  • July 28, 2008 11:13 PM  

    Well, I find that when auto download of header is used, it downloads my whole gmail inbox, which is very big... I am guessing you need to use the gmail archive button to reduce the size of the inbox .


  • July 28, 2008 11:57 PM  

    If you want real Push trough IMAP set your connection interval to 30 minutes. after that restart your phone.

    30 minutes = IMAP Idle = Realtime Push

    When your phone boot's up it connects to your mailbox and remains idle when there's no activity. after 30 minutes it gives a little ping to inform the server it is still connected.

    When a message arives your phone will be informed immediately because your connection is Idle waiting.

    I get notifocations within 1 or 2 seconds!


  • July 29, 2008 12:01 AM  

    30 minutes = IMAP Idle = Realtime Push

    Imap Idle is power effecient!

    Imap Idle is data effecient!


  • July 29, 2008 2:18 AM  

    WTF Mike?! The E71 supports the new email setup system from Nokia, you only enter the username and password and it sets up all the rest!!! No need for these useless 19-20 steps! Then you only need to set it to automatically retrieve every x minutes. That's it.

    Come on, what applies to one S60 doesn't necessarily apply to all S60!


  • July 29, 2008 4:13 AM  

    i have used SEVEN to get my email from only one gmail account, it does it within a couple of seconds, but my battery lasts less then two days in this mode... now i set up the internal program, it gets the messages but i dont get the notification, so i dont know when i have new email.. kinda beats the purpose.. is it supposed to be this way or did i do something wrong please ??


  • July 29, 2008 6:03 AM  

    haha Rita thanks for reminding me. I totally forgot when I set up my E71 that it was so simple. i remember going in a manually double checking all the settings cuz i wasn't able to send mail. not sure what i was doing wrong.

    but thanks again i gotta update my article.

    @ zik, you should be getting notifications just fine. go into your "modes" settings and make sure you have enabled that inbox to be notified.


  • August 3, 2008 11:57 AM  

    Hi

    configured gmail on default messaging application on E71 but the messaging application slowed down.. or almost hung.. any ideas?


  • August 3, 2008 9:18 PM  

    Well when you use this application and turn on auto retrieval it will download ALL messages in your inbox. So the only solution is to go in and archive your stuff. I don't keep more than 100 messages now.

    if thats not your problem then i don't know what else it can be. a good tip is to store your messages on your phone and not your card.


  • August 7, 2008 10:41 PM  

    I am not able to send mails from gmail set up on E71 email application. I followed the steps given by Mika and also given on the gmail website. No luck.
    I am in India.
    Any ideas?
    Do I have to restart the phone after setup. I can receive the mails though.
    Vx


  • August 8, 2008 11:06 PM  

    Ok. It just started working all by itself. Mush have been having a bad hair day earlier.

    Vx


  • August 10, 2008 1:25 PM  

    I'm receiving both gmail and Yahoo mail to my E71 successfully but neither will send. Any ideas?

    I'm receiving and sending Exchange emails via Roadsync for a work related account just fine also.

    cheers,

    Scotty


  • August 10, 2008 9:49 PM  

    One more thing, I've checked all settings to ensure they match with the gmail guidelines.

    Cheers,

    Scotty


  • August 11, 2008 6:11 PM  

    i'm getting a "General: Feature Not Supported" message for outgoing mail for some reason

    any ideas?

    i can connect to my inbox no problem and retrieve just fine.


  • August 12, 2008 10:43 AM  

    ok guys. you really need to use these settings I gave you. Even if you have already checked, go in and double check under "outgoing email".

    Make sure the security ports are correct. The E71 doesn't set them up correctly.

    Select 'StartTLS' for your security (ports) and define your port as '587.'


  • August 12, 2008 6:37 PM  

    i dont understand why true "push" email is not available in a phone this feature rich. i agree with the above posts regarding headers. i hate to say it, but why is blackberry so far ahead on this issue? no push . . . no full email content? am i doing something wrong?


  • August 13, 2008 3:55 AM  

    Why bother with expensive blackberry plans? I've used emoze push mail for over a week (www.emoze.com) without problems, it's free, I use it with both wifi and hsdpa (or gprs) connection. Works like a charm and new email messages and calender items get pushed to within 30 seconds after getting in my inbox :)


  • August 14, 2008 1:25 PM  

    I agree. I will be making a post about emoze soon.


  • August 20, 2008 2:33 PM  

    Thankyou so much this was a major help!


  • August 22, 2008 5:02 AM  

    I Have MAC mail pushed to my E71. I subscribe to the ME account for Mac. All of my Email folders are synced to the E71 and works great! save a couple of issues...
    The Hard Button for Mail doesn't work intermittently (more often than not), a on/off of the phone brings it back to life.
    also the Mail I receive in the Mac account for some reason sees a date of the latest download for ALL of my email.. example.. I got an email from Mr Widget on March 4 2008, If my phone downloads the email today alllll of my existing emails are dated as if they were sent today.. If I go back to my desktop.. I can see Mr.Widget's Email correctly dated.. for some reason, the sending of the MAC mail doesn't keep the date synced up. It doesn't show them as UNREAD , just the date of the email.. kind of annoying.
    My Gmail account does not do this... I am thinking it's a MAC mail issue..
    anyone else?


  • September 1, 2008 9:19 PM  

    may i know if the port has anything to do with country ??
    is every country have a different no for the port?
    i set it as advice and i manage to download and send and delete and dont seems to have any problem.
    only that i need to go into my provider for connection and concern if different port no will burn my pocket


  • September 15, 2008 3:24 AM  

    I know this is a problem that has plagued me for a few days now... I THINK I finally figured it out... At least for me, you need to be positive you are extremely careful with your password entry upon initial setup. No matter WHAT I did, if the password was incorrect when the phone first grabbed the settings, I could not fix the security and ports for the outgoing to get it to work. I had all the same symptoms as what people have posted here. I could received (once I entered the right pw) but could not send, no matter what port or security settings. I deleted my mailbox and was more careful with my typing (as I became used to the keyboard) and now it's fine. I hope this helps...


  • September 15, 2008 10:40 AM  

    There are several places on the web to find the IMAP/SMTP settings. For me, though, hey all stop just short of the real issue - the retrieval settings. I've tried playing around with them, but I'm still confused. Specifically:
    - under User settings, should New e-mail alerts be on?
    - under Automatic retrieval, should I enable E-mail notifications or E-mail retrieval? Seems to be I want both, but that's not allowed.
    Any recommendations? I'm looking for a mailbox that stays connected, acts like a push system and shows the "@" status on my powersaver when messages are waiting. Thanks.


  • September 16, 2008 6:30 AM  

    For the guys struggling to send e-mails, in the outgoing e-mail settings make sure that both your email address and username are the same and both include your full email address


  • October 7, 2008 4:59 PM  

    Lol this phone really is shit had the E51 went to get a blackberry curve cuz of the push email ..as from what ive heard blackberry even pushes hotmail onto it other than nobodys been able to differentiate between blackberry devices and E series... i went thru the entire comments tried the settings adviced by u guys changed the outgoing port which by default is different was getting the General Feature not supported message earlier now after changing the port and deleting the mailbox and redoing it it stays queued in outbox:S thinking of getting rid of it and going with curve 8320 even though e71 looks hot only if it could deal with the email woes


  • October 7, 2008 5:01 PM  

    lol a new error SERVER NOT FOUND when trying to send mails


  • October 9, 2008 12:16 AM  

    Hello,

    So Gmail work fine... but how do i get Gmail Chat on my E71!!!!!

    Via IM programs it won't work.. Suggestions? Solutions?!

    Thanks for this great site, really helps!


  • October 9, 2008 7:28 AM  

    yeah do a search here for "slick IM"


  • October 20, 2008 3:44 AM  

    @faronking

    Fring is a freeware client which works great with the E71 and enables Gmail / Gtalk chat, msn, Skype ...

    you can get it for free at www.fring.com


  • October 24, 2008 2:25 AM  

    Hi,

    I am from Hyderabad, India. I have a Vodafone connection and have taken up Vodafone Live GPRS service for mails etc.

    I have created the account as per the steps above (or rather as Rita said; and then just changed the outgoing server settings for StartTLS).

    After configuration, I selected options->connect and after waiting for over 2-3 minutes, the mailbox does not connect and a message is shown (it displays only for a sec, so i could not note it down).

    Any help whatsoever to figure out what is going on will be much appreciated.

    Btw, Gmail app 2.0 works fine. But sadly there are no automatic notification settings for that *sigh*.


  • October 29, 2008 7:39 AM  

    Hello,

    I followed as above exactly the many steps, but no success.
    I can't connect to my gmail account, with the same error message, as a time out, than "pkj".

    The only thing I found that was different from the steps, is the port for incoming e-mail which I can't put at 993 because each time I come back in the settings, it is "by default"...

    Please help us...


  • October 30, 2008 5:34 AM  

    If you can't send a mail through gmail's SMTP server, try re-entering the password for the SMTP server (in your mailbox settings on the E71). For me, it worked. I had never entered it there in the first place - it was created when the gmail mailbox was set up on the phone. Maybe there's a bug in the phone that makes the SMTP (send) password different from the IMAP (receive) password when setting the mailbox up automagically.


  • November 3, 2008 8:21 AM  

    Hello,
    exist any chance to sync also the contact images ? "Mail for exchange" does it not :(

    Any idea ?

    Cheers, Peter


  • November 10, 2008 2:48 AM  

    For some reason my gmail e-mail alert does not work. Ik work via IMAP. I get a sound signal when ik have new mail but it does not appear on my screen. For my work e-mail it doe work. Does anyone have th same issue?


  • December 13, 2008 9:11 PM  

    Hello....

    I am from Gurgaon(Haryana), India, using Vodafone as my Service Provider and GPRS connection as Vodafone Live and also Hutch World.... have tried all settings, combination of settings, configurations, but still not able to successfully use Yahoo & Gmail on my E71... I am getting error "Mailbox idle for specified time"...

    PLEASE HELP !!!!


  • December 23, 2008 2:17 PM  

    Hello,
    I'm from Brazil and I just received my E71.
    I'm facing exactly the same issue as the guys from India. I follow all the recommended steps but when requesting to retrive the messages, it takes a long time and them promp the same message as pkj and others above.

    It seems there is an issue with non US users.

    CAN ANYONE PLEASE HELP US????


  • January 7, 2009 4:29 PM  

    Hello fellow E71'ers... lol

    The naswer to my mail problems were solved when i installed "Nokia Messaging"

    Visit http://email.nokia.com and install.

    Im not sure if nokia are'nt going to slap a charge on this at some point.. but for now its working perfectly.. with instant delivery of mail to my device.

    You guys having problme with Gmail and accessing your account. Have you checked you have enabled IMAP in the gmail control panel ???.. Worth a check !!

    I have also found Smartconenct by birdstep another great app.. This allows you to prioritise connections and the device automatically connect in that order.. Relief !!

    Hope the above is helpful !!

    UKCartel


  • January 12, 2009 9:15 PM  

    anybody knows how to setup yahoo mail?


  • January 13, 2009 8:51 PM  

    I set up using the procedure said above, but it says incoming mail server not found .. Can someone please help ?
    I'd like to setup my gmail on my E71
    Tarun


  • January 27, 2009 3:26 AM  

    Hello....

    I am from Bangalore(Karnataka), India, using Vodafone as my Service Provider and GPRS connection as Vodafone Live and also Hutch World.... have tried all settings, combination of settings, configurations, but still not able to successfully use Yahoo & Gmail on my E71... I am getting error "Mailbox idle for specified time"...

    PLEASE HELP !!!!


  • February 21, 2009 5:36 AM  

    VODAFONE India users

    Enable Vodafone Mobile Connect (VMC) on your phone connections. Vodafone Live and HutchWorld GPRS will not work. Once VMC is activated (it;ll take a couple of hours) gmail/ yahoo will work like a dream.

    Worked for me guys!! hope this helps you.


  • February 26, 2009 1:52 AM  

    How do I delete the Mail Box Set up on the default E71 Application?? Please Help


  • March 24, 2009 2:45 PM  

    There's a gmail app for E71s now, so if you have a decent data plan it'll be real time mail checking rather than automatic retrieval. Fiddiling with syncing can be a pain at times.


  • April 10, 2009 12:26 PM  

    Hey guys...did anyone get the solution for the "Mailbox idle for specified time" problem?? I am constantly getting this error. After saving the configuration settings, I changed my password...but it's still not working. Kindly help me out! (I am from Hyderabad, India...and have a Vodafone connection)


  • April 14, 2009 6:45 AM  

    Annonymous on April 10:

    you idiot! why the hell dont you read the post dated feb 21.


  • April 21, 2009 3:27 AM  

    The problem is that the connection remains active also if I set the connection interval to 30 minutes. Is there a way to avoid this using IMAP? (with POP3 there is no problem)


  • May 17, 2009 3:46 AM  

    I set up using the procedure said above, but it says incoming mail server not found .. Can someone please help ?
    I'd like to setup my gmail on my E71


    but wen i tried it on my sister's N85..it worked fine like a dream..PLS PLS PLS HELP

    Saurabh


  • June 25, 2009 5:11 PM  

    Do I have to get unlimited plan if I set up gmail on my phone?

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