Tip: Do A Hard Reset On Your E71 If You Start Having Problems



Is your Nokia E71 becoming too cluttered? Are you having weird problems that you didn't have when you first got your E71?

You can try to do a hard reset to restore it back to factory settings. All your contacts, messages, calls, applications, themes > everything will be gone. So BEWARE. Backup your important stuff first. Your memory card will be fine, so anything there will be saved. However, if you have applications installed on the memory card, I recommend deleted those as well.

I always tell people to install applications and themes on the phone memory always! Your phone will run faster, as will the applications. Leave the memory card for your media.

Anyways, to perform a hard reset on the Nokia E71 you do this...


Type *#7370# from the standby screen while your phone is on.
It will ask for the lock code which is 12345 unless you have previously changed it. Make sure you do this right, because if you do it too many times the wrong way you can lock up your phone.


And that's it. Have fun re-installing all of your applications and themes.
Hopefully this helps you out if your having problems, or if you just want to clean out your phone.

128 comments:

  1. AmI right? Whether you mistype your lock code three times, the e71 - security concerns - do a hard reset itself, deleting all data. So you must have a backup of your phone if you use lock code.

    The locked phone in your pocket or your funny friends can easily reset your locked phone without knowing wny codes.

    ReplyDelete
  2. everytime i get a new Nokia phone, i systematically hard reset it before installing anything, so i am assured that it is "factory status" before any customization.

    @Mike:
    i usually install everything (themes,apps,tones) onto my memory card instead of the phone memory. this is because few years back, it was advised to free-up phone memory as much as possible,so the phone can breathe easier on its capacity/load. and since im using Micro SDHC(class 6), i think read/write speed of the memory card vs. phone memory is barely noticeable.any comments are welcome.

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  3. @ yes you are right i think. its good to always back up your data often. i am scared to test it out lol.

    @ Kulam. I've seen various opinions, but my rule of thumb has always been to install everything on the phone memory because it can access the programs faster. sort of like it's better to install a program on your computer's hard drive rather than an external hard drive. But maybe you are having better success the other way. I've ran into problems before doing that method.

    ReplyDelete
  4. I'm kinda new to this. How would i backup my phone?

    Thanks.

    ReplyDelete
  5. A good way to backup your phone is to use Nokia PC Suite. It came in the box.

    ReplyDelete
  6. @Mike:

    seems your logic is quite sound. a lot of Nokia phone users are indeed using phone memory for their Apps and Themes installation, and only miscellaneous (pics,videos,tones) are stored in the mem card. will try this from now.thanks for the tip!

    ReplyDelete
  7. I HAVE DONE THIS AN I NEED TE APP MSN CANR FIND IT ANNYONE KNOW WHERE TO GET IT

    ReplyDelete
  8. Hi All, Mike
    I managed to uninstall the multiscanner from the storage card hoping to reinstall it on main memory, and I did the same with MIMO. How can I get to reinstall these applications back?

    Thanks

    ReplyDelete
  9. I would just like to share the thing regarding the lock code being entered wrong more than 3 or 5 times. This doesnt reset the phone at all. I've tried it and all it does is to lock the phone for 5 minutes. Meaning you can't unlock the phone even if you entered the correct lock code unless the 5 minutes are up. Just my two cents =). Btw I bought my E71 in the Philippines I'm not sure though if the my version of the firmware/software has an effect on how the lock code behaves.

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  10. @ Vince... thanks for clarifying that information.

    @ other posters... I don't know how to get these applications back. I'll look into it for you. This is why we always backup our phones. I'm one to talk I just lost my entire computer hard drive.

    ReplyDelete
  11. My E71's Menu function sometimes freeze when I press it! Anybody knows something about that beside hard resetting cause seems like to much of a hassle having to re-install everything!

    ReplyDelete
  12. @ Veelayat...

    Sorry I don't know what else to tell you. Have you been installing any weird apps on your phone. I don't know why it would do that.

    ReplyDelete
  13. i was playing around with my e71 and by mistake i installed some antivirus software that was freezing the phone on the booting, so i could NOT do anything.... i called NOKIA to see if there was any way to start the phone in a SAFE MODE, they said that theres no such in the e71, so, the tch support guy suggested me to do the hard reset, i was ok with it, since i had the phone just for a week, so it wasn't nothing much to lose. Since i wasn't able to do anything on the phone i could not use the hard reset code.... the guy told me that i had to send the phone to repair, which would take at least 10 days... :( .... i was sure that it wasn't the solution i needed, so i googled for another solution, i found the hard reset steps for the e66 and i tried them:

    Turn on the phone while pressing "3" + "*" and the GREEN button!!!!!!!! easy as that... it hard reset the phone to factory defaults.

    there should be something wrong with those at Nokia Tech Support!!!!! i dislike them from now on!

    ReplyDelete
    Replies
    1. Thank you that was great

      Delete
  14. @ Mike

    I have performed a Hard Reset. It seems to me it has resolved the problem!

    Thanks for the tips...

    Regards

    Veelayat

    ReplyDelete
  15. Do you know of a Linux application that syncs with Nokia E71?

    ReplyDelete
  16. For sync the Nokia E71 with Linux, I use goosync, to sync the phone's calendar with google calendar.. Then you can find some tutorial for syncronizing Evolution with your Google Calendar..It's not as hard as it seems.. ;)

    ReplyDelete
  17. Hi, after I encrypted my memory card as well as my phone memory...I realized that my "installations" folder with applications like "Multi scanner, bar code reader etc etc were no longer appearing. I want those applications back. please please advise how i can get those applications back. They were on the phone when I first got it. Thanks veru much for your help in advance. Nikhil

    ReplyDelete
  18. Hi.
    I have Nokia E71 with romanian language suport which is best for me. I want to play with it, install tons of programs and then to keep just the important ones.
    Now I wonder, if I will do a hard reset it will preserve the language pack?

    ReplyDelete
  19. @Ioana Tara - you can reset your phone with no changes in terms of languages pack. I did it few times by now... :) Salutari!

    ReplyDelete
  20. Hi! I'm not being able to start the phone after it automatically turned off during a call. Now, after booting, it turns off when i press any key.
    Does anybody have a clue??
    Thanks!

    ReplyDelete
  21. hey N ! K,
    same thing happened to my phone today... was annoying the hell out of me, couldnt even get passed the pin bit, then it eventually worked.. for a little while then would turn off afterwards, im not sure wat the deal is, formatted the mem card, and even hard rest the phone both ways..

    ReplyDelete
  22. my phone came with tetris and tiger woods installed on it. i heard that if you do a hard reset they will be erased.

    will the back up on nokia pc suite save these apps? is there any way to save the .sis files off of the phone before i do the reset.

    ReplyDelete
  23. OK, where is the stand by screen - I am being a nuff nuff I know

    ReplyDelete
  24. OK, I have worked it out - posted a comment too soon!

    ReplyDelete
  25. #

    I am facing an unusual problem that i changed the phone lock code from 12345 to a custom 5 character numeric code. However when i try to replace the code back, it accepts the current code (custom value) and then when i give the new code as 12345 an error message stating “Code Error” is shown. I also noticed that i cannot provide any new code.

    However when i reset the phone the new custom code is accepted, indicating its not a problem. Would appreciate if someone can help me sort this problem.

    ReplyDelete
  26. why i can't download (Nokia Messaging) or big file over the internet. it say (document is too big to be reasonably displayed). Please help.

    ReplyDelete
  27. My E71 won't start it gives a white screen, I performed a flash but still doesn't work. any help??

    ReplyDelete
  28. Mike
    Just got a new E71, after loading lastest firmware on now I can't get into my contacts via key short cut. Have tried factory hard reset as above after I type in #7370# I get a message "USSD Format is Error, Please Contract with the Operation", now what??
    Everything seems to work ok except my contacts, have backed all my data ready to have another go at restoring to factory setting. Any ideas??

    ReplyDelete
  29. so when you say it removes everything does this mean all the original ringtones, original videos, default wallpapers etc. will ALL be gone?

    ReplyDelete
  30. Thanks, sorted my problem out (The "factory reset" option, in settings, doesn't seem to actually reset it). The code on here worked a treat.

    ReplyDelete
  31. hi ..

    ok .. so i did the hard reset . was not able to take the backup of my SMS Inbox . so all my messages are gone . well im not worried about them .

    I had taken a back up of my phone book on my memory card . but now it shows that the memory card is corrupted .

    have i f****d up ?

    someone please tell me how can i get my phone book back .

    thanks

    ReplyDelete
  32. I installed F Secure and it disabled my E71! could not use the Messaging App or App Manager or even Modes, it keeps telling me those where already in use.. It also killed my Nokia Email.

    I tried soft reset, tried factory reset, tried hard reset *#7370#, all of which did NOT work. Although it reset my phone, the hard reset did not CLEAN it, i.e. remove all apps apart from those installed by the factory.

    The only thing that worked for my E71 was what ALEJANDRO_GIRALDO posted:

    "Turn on the phone while pressing "3" + "*" and the GREEN button!!!!!!!! easy as that... it hard reset the phone to factory defaults."

    Then I checked the apps list and it was clean. I then turned off the phone, removed the battery for approx 5mins and put my phone together again.

    Now I have a phone that is much like how I got it brand new!

    ReplyDelete
  33. jhosie,

    Thx. My e71 just hang when i switched to a theme. I had to removed batt to shut the phone down, but everytime i restart - it just hang again.

    I did what you said - pres 3 + * + Green Button. it solved. pheww!

    ReplyDelete
  34. hi

    i just bought an E71 and was so happy with it until I encountered a few bugs with my music library which froze very often... I thought it was caused by a "corrupted memory card" so I tried to encrypte it...BAS IDEA MAYBE

    Now my little piece of nokia refuses to switch on even with the 3 * green button tips... I am so disapointed...

    How long do I have to push 3*green button because the phone screen remain dark after a little moment... I don't reach the Nokia logo screen !!

    I need help please please please

    Lolo

    ReplyDelete
  35. ok, i screwed up. the unlocked nokia e71-2 i bought from amazon in january was acting erratically, so i backed everything up using nokia pc *#7370#, and then did a hard reset w/ the green-* combo. it asked for my security code, so i entered 12345.

    it didn't work.

    apparently, in a fit of paranoia, i'd changed it to something more secure. and it is a *lot* more secure - in fact, i don't even know it . . .

    any suggestions (other than "use it as a paperweight") would be gratefully accepted.

    docflash

    flash at docflash dot com

    www dot docflash dot com

    ReplyDelete
  36. I suddenly woke up this morning and I could not access my "Installations" folder. But when I manually searched for the apps I've installed, they were still in my phone memory. Then even worse, opening one item opens a different one. I think I'm going to stop installing random apps for a while. :/

    ...So thanks for this really helpful post! My phone is now back to normal.

    ReplyDelete
  37. hi i have a nokia e71 and for the past 3 days it keeps saying memory full delete data , this happens every time i recieve a text msg so i deleted all my msgs and it still says that every time anyone attempts to send me a text but i never recieve then is there anything i could do to fix that or is there something im doing wrong?

    ReplyDelete
  38. please kindly help me out, my e71 will just off it self, even when i have full battery and is a new set, though before now i install some application, which i later uninstalled. some body help me out. my email in evangelistgideon620@yahoo.co.uk.

    ReplyDelete
  39. hello i think i forgot my lock code and its not 12345 how can i open my phone ???
    plz contact me on classical__pimp@hotmail.com

    ReplyDelete
  40. typed the hard lock reset code, phone did nothing for a while. tried to switch it on. doesnt switch on. nothing happens. anyone?

    ReplyDelete
  41. my phone is E71 and i lost my lock code anyone can help me ??? plz contact me on classical__pimp@hotmail.com

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  42. hard reset my e71. old installation icons still in menu. press remove but nothing happens. how can i get rid of them? thanks!

    ReplyDelete
  43. Hi ! I have followed the above procedure for formating mu E71 (*#7370#), and after it asked me to put the code 12345 it re-started. After that, my phone is on, but it just shows a blank screen, and when i press any key it shows that it works, i even hear the noise and see the light come on, but NO screen.

    PLEASE HELP ME !!

    ReplyDelete
  44. hi i have the same problem my baby nephew was playing with my phone and when i got it back it asks for a code, i don't know what to do, now when i switch my phone on it asks for a code can any one help?

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  45. guyz help me out here...i forgot my security code ...when i am powering my phone onn the first thing it ask is for the lock code which i forgot ...till now i have tried the 12345 code, the send, 3 and * and the code calculator ..and nothing is working ..help me out ppl.

    ReplyDelete
  46. wish there was a way to go back to my 110.07.127 firmware. now in 210.21.6

    ReplyDelete
  47. my windows media player kept bringing up a general: system error so i did the hard reset and still the same, and has been sent back to nokia twice they have said they cant find a problem. any ideas on how to fix this?

    ReplyDelete
  48. I have problem with my nokia E71. Is there any difference between type *#7370# and the way of reset through the menu-tools-settings-general-factory settings?
    I don't even understand how could I remove all my history list include what I have opened before in Real Player.
    Any help, please?

    ReplyDelete
  49. I bought e71 from 3 Australia 2 days ago. installed nokia email and email on 3 application. couple of aplications were already on the phone. now every time i restart the phone it says installation of some applications failed. another problem is that when i add songs in my sounds folder and disconnect it from pc it says music library is corrupted but after sometime update all songs.

    will hard reset also delete 3(mobile company) settings from my phone?

    ReplyDelete
  50. can i have some assistance please i had a nokia e71 and gave it to my sis after a week and it worked fine with my home wireless i got a new nokia e71 and the wireless just worked onece then said no wlan network found but it is picking up other networks

    ReplyDelete
  51. I have got my E 71 phone locked. I thnk i have chaged factory code from 12345 to something whihc i donot remembers. now my phone asks me eneter the lock code what to do?

    ReplyDelete
  52. my e71 dont have the 3g signal...how can i fix this??....plzzzz help me...

    ReplyDelete
  53. I laugh, when I read "back up your phone." Using what? If you back up the phone, to the memory card, you will find (as I have) that you can't restore from that backup. Failure 100% of the time. If you back up, using Nokia PC Suite, you'll find that it doesn't restore many of the applications and practically any of the user data. Again, failure 100% of the time. If you need to reset your phone, you will need to reinstall every piece of software, reconfigure every setting, and pray that all the data was saved to the phone's memory card or is on your PC. Assuming that data corruption on the memory card wasn't one of the reasons you had to reinstall everything. It will take you hours and you will need to do it a couple of times a year, if you're lucky.

    I have a large memory card, since I have to carry the installation files for every application on the phone, ready for the time - on the road, at home, wherever - that my Nokia E71 fails me.

    And they call this a "smartphone."

    ReplyDelete
  54. I'VE GOT A WAY IF YOUR E71 IS LOCKED AND NO CODE WOUDLD WORK DIAL 112 IT WILL REMOVE THE LOCK FEILD AFTER *#7370#

    ReplyDelete
  55. Thanks a ton for the tip. I restored the program to factory settings multiple times, only to realize that it didnt remove all the cr@p that I had downloaded from nokia store!
    I have done a hard reset now and I find it simpler than my HTC Diamond, that's where I come from!!
    Bookmarked the site now!

    ReplyDelete
  56. HI everyone

    I have a safe suggestions that might be usefull for every body.

    HOW TO SAFELY REMOVE APPS FROM e71

    -Go to your games (installed from factory) like if you were to play and surprise! The apps icons tha you don't want are next to Tetris and Tiger Wood games. Select them and hit options, hit remove and that is it. You don't need to reset your e71.

    Good luck all, hope it works as it did for mee.
    Great site Thanks for your time.

    ReplyDelete
  57. Hi,

    The "factory settings" reset and *#7370# reset are entirely different! The former does NOT remove your apps and data, but the latter literally "formats" your phone!

    Now, I had to "format" my E71 because Nokia Internet Radio is just so buggy after it updated to version 1.16. Now, it buffers severely, the phone reboots itself, and the worst thing is, the new NIR CANNOT be removed/uninstalled, and I CANNOT find any /sys/bin files for it anywhere using File Manager.

    Now, if someone can show me how to REALLY format the phone and perhaps flash it with a new firmware, that would be much, much appreciated.

    Thanks!!

    p/s. Can we actually load Android or the latest Symbian OS on this baby called the E71??

    ReplyDelete
  58. fuck nokia e71.. i hate you very much... whats d lock code if someone changed it? is it the end of your phone? if the answer is yes.... then, fuck nokia

    ReplyDelete
  59. heyy i have a weird problem with my nokia e71
    i think i corrupted the memory card or sumshit
    but the point is
    whenever i try opening gallery or messages or applications it says " already in use"
    all my contacts and everything is GONE. nd i did the hard reset but it didnt seem to work
    how do i fix it

    ReplyDelete
  60. cudos to you all, GREAT MEN in the house.
    i formatted my e71 using 3 * Send and Power buttons and am being asked for lock code. i have changed this code previously and cannot remember it. how do i manouver this, since i cannot access anything in my phone without first providing the code.
    thanks to u all.
    e-mail- nachioifeanyi@yahoo.com

    ReplyDelete
  61. To all people who have changed their security code and now can't remember it: no, there's no way around it as far as I know. And no, it's not Nokia's fault. It's called a security code for a reason, what would it be worth if you could bypass as you see fit?

    ReplyDelete
  62. Hey everyone, I just recently got the e71 and I am have trouble with my IM. It would sign on and everything but they only problem is that I cant open any of my conversations or any of my contacts. It just keep saying that its loading.
    Help Me Please!

    ReplyDelete
  63. okay, what happens when my phone doesnt start up again?

    ReplyDelete
  64. I want to reset my E63 with one of these methods. I installed some apps and they dont appear on the Installation Folder although they are registered in the Apps Manager. Some help please. Are these methods safe?

    ReplyDelete
  65. You have a great blog and have been the inspiration for my blog.

    I wanted to share that *#7780# allows you to do a soft reset - meaning your profile is not deleted but the phone is reset to factory settings.

    ReplyDelete
  66. I dropped my E71 from about 15 inches and now it will not start up. When I turn it on the vibration confirmation happens, the screen and keyboard are backlighted for a few seconds... and then nothing. The software does not kick in. Is there anything I can do to save it? I have tried the green3* combination suggested previously, but nothing happened.
    Thanks for any suggestions!
    Jeffrey

    ReplyDelete
  67. sadik yola
    my nice guys, i am vin deep shit wit my e71 and i tried alot about ur tips but i hope u guys will help me out with something different. please!

    ReplyDelete
  68. Hey guys, i have a wallpaper with my girlfriend...i have also put a lock code....i do not want my wallpaper to be seen before i enter my lock code....is there any software or any way which will help me do this...!
    please help ASAP.
    thank you

    ReplyDelete
  69. User01

    SO I changed my lock code the other day and now I cant remember it.. my phone is unlocked but I want to lock it. I cant do that cos I dont remember the damn code :(:( poor memory. I cant even reset the phone using the *#7370* method..it asks for the lock code. Please help!!

    ReplyDelete
  70. my screen shows "mode mode nokia".nothing happens when i do a hard reset.what can i do?

    ReplyDelete
  71. I just did this hard reset..it didn't reboot right away. It restarted and from the restart it appears to do some background tasks, and therefore doesn't show a screen or anything.
    It took about 5 to 10 mins for the normal
    NOKIA screen to show up, but it did and it reset back to it's default configuration !

    - Kosh -

    ReplyDelete
  72. Thanks for the unlock code. Just making sure I have reset my phone and deleted all data before I send it away.

    ReplyDelete
  73. For E71x, the hard reset/format key combo is this: Press "Shift+Space+Backspace" simultaneously while you switch on the device. This worked for my E71x and not "*+3+Green".

    !!Warning!! Hard reset will ERASE every thing on your device, so plz. backup your device before you attempt this.

    ReplyDelete
  74. THANK YOU FOR THIS MY PHONE WASNT ACCEPTING MY MEDIA OFF MY MEMORY CARD so this really helped :) but when it turned my phone off it didnt restart so i took the battery out and then pressed the power button and the screen went crazy then after 5 minutes it turned on :S weird but its still formatted so thank you!

    ReplyDelete
  75. i was mucking around with my new E71 and deleted messenger from applications.
    how can i get it back?.. where do i download it from for my phone?
    thanks

    ReplyDelete
  76. i seem to have a problem with the 1gb memory card of my nokia e71, every media application l save on the memory card gets currupt, at my the file manger i have form folders under nokia and podcast on the memory card which has some subfolders with some strange writtens, l ve tried deleting them but they wont go. l also ve a folder on my memory card call cities; l have deleted this folder several times but it keeps coming back, plssss l need help from you help me, what should l do? i have formated the memory card but still.

    ReplyDelete
  77. i have problems with my e71 i cannot send text message i need to know why it appears unable to send message closed some application open and try again. What will i do i already delete some applications but still nothing change please help me.

    ReplyDelete
  78. kasm
    My e71 just freezes and switches off after I go on the web for more than 2 pages. I love the feel of this phone but I think it is about to inserted up a Nokia salesman's sphincter any second!

    ReplyDelete
  79. JimmyMack/NetherlandsMarch 2, 2010 at 5:46 AM

    My E71 refuses to start up, unless I remove my memory card? Once started, I try to insert the memory card, but the phone freezes again!

    Help me, please.

    ReplyDelete
  80. Hi,
    My phone is freezing up completely, it will turn on and off but i can't do anything else on it. Is there away to reset with out pushing any buttons?
    Hope you can help,

    Thanks

    ReplyDelete
  81. Jessie

    Hi, I have just upgraded my E71 software into 400, so it's like a brand new phone with better applications (yay!). Then i used content copier to set my phone just like the way it was before (the most important part is the contacts). And the problem came. I cannot open my phone book, but all the contacts are there. When i press "open", nothing happens. Anybody can help, please?
    thx a bunch.

    ReplyDelete
  82. hai iam joby stephen from kottayam,kerala.....
    thanks buddy . this information is very useful thankyou

    ReplyDelete
  83. I have an unbranded E71 which is locked and I can't unlock it.
    I've tried the green+*+3...
    I've tried 211 and keep apologizing to the emergency operator...
    I've downloaed Nokia care suite 1.3.6 and it crashes after 50% download...

    Any ideas?

    Racing Car Man

    ReplyDelete
  84. I bought my E71 in Brazil and the unlocked the phone for me, but now I moved to Finland and want to use the phone here with a diferent company (sonera). How I can get rid of the other operator logo and all the info they put into the phone. If I do a factory restore it will solve the problem? i afraid of locking the phone.

    Thanks,

    Flavia

    ReplyDelete
  85. my flash is permanantly on, how can i get it off ? even when the battery is out its fine but when i insert the battery the flash comes on without me switching the phone on ???

    ReplyDelete
  86. My nokia E71 screen has suddenly gone black and doesnt respond to anything when i work with massage and phone calls, for few menutes i cant see any think on screen coz of light off
    please help me
    my email id- loveli84.rawat@gmail.com

    ReplyDelete
  87. Hi, I like many others have charged my phone after it had been in my bag for a month and now need to provide a Lock code.

    I've also done the *#7370# & 3* dial or OK and nothing.

    Possible for you to assist? My e-mail address in need - rtantum01@gmail.com

    Thanks,
    Rene

    ReplyDelete
  88. had the forgotten lock code problem, but the 3*dial start up reset the phone completely. result!

    for those struggling:

    turn off phone
    press and hold 3 and * keys at the same time
    press and hold the green phone
    press power button
    bobs your uncle

    ReplyDelete
  89. actually none of this works for me i have a telstra e71 and i was surfing the net and like i got a virus the phone crashed blank lit screen then off now thats all it does i was fk'ing around with it and got a white screen with a batry after 5-6 times of trying the hard rest with the 3 * and call button to no avail is there a pin i can short or something

    ReplyDelete
  90. Have a look at this blog. It saved my E71 after doing a restore after a firware upgrade it shat itself.

    This guy says to turn the phone off. Hold down green phone button + 3 + *, and turn it on while doing this. Hold the buttons until the nokia logo has disappeared. (or for me it was until it asked for a PIN). This reset the defaults but luckily most things were on my mem card so didn't loose too much.Take a look
    http://nazley.wordpress.com/2009/02/03/nokia-e71-firmware-upgrade-a-scary-adventure/,

    Cheers, Leeroy

    ReplyDelete
  91. hy guys i have a problem with my installation icon on my E71.
    when i open the folder it shows the same content as the icons on pressing menu. dont know whats wrong.

    shawn

    ReplyDelete
  92. A little annoying that this article doesn't mention the possibility of using * + 3 + green button + power button, which is probably when you're going to be in the greatest need of resetting (i.e. the phone doesn't boot up). Oh well further googling reveals such things.

    ReplyDelete
  93. Unlocking your cell phone has become very cheaper now a days, perhaps you should go for those which really benefits you.

    http://www.unlockgenie.com/

    Check the above one and google some. This was from where I got my 3 cel phones unlocked. The above one will help you, I believe.

    ReplyDelete
  94. My phone last only 1 whole day of doing nothing. I tried new firmware,hard format, bought new battery,even the useless battery saver wich i always see in the internet the dont use 3g wifi scan etc. still when i chek my enery profiler still it goes 0.50w and when its screensaver ot goes 0.39w. now its time to bring it to nokia care. guess what did they told me after i waited for 10days! "sorry we canot fix it" wtf??? if i wer you dont buy nokia e71

    ReplyDelete
  95. i cannot restore from backup after firmware(software) upgrade! driving me nuts! the phone keeps dying and i have to keep resetting! any ideas?

    ReplyDelete
  96. my calendar is not working. When I try to insert an item it says system error. What must I do?

    ReplyDelete
  97. how do i get ride of the txt and voicemail and missed call notices on the main screen

    ReplyDelete
  98. My camera has not worked since i unlocked it. I get the white box in the centre however i get no image and it won't take a picture. Will a reset sort this?

    ReplyDelete
  99. my fone turns off as soon as i touch ANY button i turn phone back on as soon as i hit ANY button it switches itself off.

    PLEASE HELP :) also ive done the 3* + green button reset and it did nothing

    ReplyDelete
  100. Hey, i have an e71 and i tried to put my sim contacts into the phone then it said, contacts already in use and then said data corrupted and may have been lost and i couldnt open anything because those 2 screens came up then i turned it on and off and now when i try to turn it back on it just goes to the vibrates then the menu button flashes twice and stays on the nokia screen, what do i do?

    ReplyDelete
  101. erm huge problem.. just hard resetted my nokia and restored the information, however it refuses to let me make any internet connections :| even through wifi etc!!!

    please any help would be greatly appreciated!

    many thanks
    alex , UK

    ReplyDelete
  102. The *#7370# worked for me fine. Deleted everything, useful when made redundant and told to hand your kit back. Had a backup too ;)
    Alec.

    ReplyDelete
  103. Googled and found you! I had already backed up everything and used the 7370 code too - its worked AOK and reloaded my backed up files. Hope all will be AOK with it now. Just need to work out how to get the on/off button to work after it took a knock from a great height.....
    Thanks!

    ReplyDelete
  104. my nokia e71 bought in canada will not power up. I tried everythig mentioned above and still nothing. when the charger is plugged in it still shows nothing. HElp! haliyahewa@yahoo.com

    ReplyDelete
  105. i need chinese fonts on e71 , can u suggest some free sites? pahul020803@hotmail.com

    ReplyDelete
  106. Hello, I've had the e71 for nearly a couple of years and on friday it spontaneously reset itself, wiping everything from its normal memory, but perplexingly also doesn't recognise anything from the memory card either. Orange says it is gone for good, but I wonder if anyone has been able to retrieve photos, music etc. after an event like this? Alas I failed to backup...
    Thanks, harsh_pershad@hotmail.com

    ReplyDelete
  107. it will take view minutes to restart after u enter the code *#7370# and the lock word 12345 >> so be patient ,,,,, for me it was so long that I tought the hard reset failed ,,,,
    be patientTHNX for the good/nice site ><><><><

    ReplyDelete
  108. I just got a refurbed e71 and I was able to connect to my home router one day. It never, ever connected to the GPS system. Now, it won't connect to any router, so I reset it. It doesn't seem to have improved anything, so unless someone here has some brilliant ideas, I will have to return this unit.

    ReplyDelete
  109. Did anyone find a solution to the problem about the screen shuting off like every 10 seconds and turning back on with the nokia screen?

    ReplyDelete
  110. @mike i performed the hard reset bt my e71 stil randomly turns itself off....what do i do nw?

    ReplyDelete
  111. Hi
    yesterday night my nokia E71 just switched itself off, i restarted the phone but it just gives some grey background for 10 seconds and does nothing there is no sound from the phone.

    The local vendor said he needs to install the software again but i dont see nay way of doing it since the phone doesnt turn on and doesnt get recognised by the PC.

    I tried the Power + Grteen + * held it for more than 10 seconds nothing happens

    Please suggest

    ReplyDelete
  112. HI ALL
    MY NOKIA IS E71 WHEN I USE MY NOKIA APPLICATIONS MUNITES THEN HE RESTART SIMPLY DURING USING SO WHAT IS THE PROBLEM PLZ

    ANY ONE CAN HELP ME

    ReplyDelete
  113. I just bought a Nokia E71 a few days ago, now I does not want to start, when I hold the Start bottom I can see that the keyboard lights up and I feel a little vibration but it just last like 10 seconds like that then suddenly it goes down, I already tried charging the battery in another device, and it seems that is fully charged, but nothing happens. Can you help me out with this problem? I don't want to take it to a Center where is going to be 2 months and at the end they'll tell me they have to change the equipment.

    Regards,

    Jatzibe

    ReplyDelete
  114. nokia e71 exploded when i received a call... it burned my hand and right ear...

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  115. To everyone who cannot remember their lock code, ensure you are pressing the bottom left key to type numbers and not letters. You need to write "12345" and not "rtyfg" :)

    ReplyDelete
  116. hey umm i just bought the e71 n me mates forgot the lock code can anyone help me about wat to do?

    ReplyDelete
  117. PhattGirl@hotmail.comMarch 1, 2011 at 6:50 AM

    So what I gather from all of this is if my memory is full I need to turn the phone on pressing the #3 button and the green button at the same time, BUT when I do this it will set it back to factory settings and I will lose all my contacts (everything else too, but none of that matters)... is there any way to delete the memory with out loosing all my contacts? I am not very computer/phone savy, so step by step directions would be GREATLY appreciated!!

    ReplyDelete
  118. Hey, i have a problem here, how can i reset my security code when i have forgotten it?

    ReplyDelete
  119. I was having problem with my e71. it was getting restart after every 5 min while doing chat. i was really pissed off. i decided to lose all the softwares installed on phone memory but will certainly get rid from the virus which had already corrupted my memory card for 8 times. damn it. i searched for the flash code mentioned above and i pressed them, the phone got switch off. i was tryig my level best 2 switch it on but all in vain. i was getting worried and started typing this post but thanks GOD before completing these lines, my nokia e71 aroused :D
    lol

    thanks buddy for the code! enjoy nokia without virus..

    ReplyDelete
  120. hi.. i m facing a serious problem with my nokia E 71.whenever i turn on the phone & press any button it gets switched off..i have given a hard reset to it..nd restored factory settings also..bt it didnt worked.also dere is no memory card in phone right now..please suggest me wat shud i do regarding dis..wat cud be d possible solution for this..will wait for ur reply u..thanx.

    ReplyDelete
  121. My e71 also has the black screen...this thing has been a piece of crud from the start. Nokia SUCKs!!

    ReplyDelete
  122. I have bought a Nokia E71 from UK.I have unlocked it I am using a different network now.Have a problem with ita and I want this to be set to factory settings will this lock my phone to previous network again ?
    Please suggest...

    ReplyDelete
  123. Why you want to do a reset? What kind of problems do you have?

    ReplyDelete
  124. Jenny: Hey my nokia E71 nokia email was working perfectly now it wont receive or send emails. I have tried deleting them and adding them again but no change. This has happened before and i just deleted the email software and re-installed it. When i tried deleting the software this time it just says removing failed! what does that mean? Help!! Now I have hard reset my phone twice now and still the email will not work and i'm getting frustrated, do i have to buy a new phone?

    ReplyDelete
  125. i have a nokia e71 and it keeps saying memory full delete data , this happens every time i recieve a text msg or email so i deleted all my msgs and it still says that every time anyone attempts to send me a text but i never recieve then is there anything i could do to fix that? i have my pix stored to my memory card and i have never downloaded apps so wth?! please help! THANKS:)

    ReplyDelete
  126. my nokia e71 has stop working itz not being switch on even had goen to nokia but they say itz bcoz of virus.... any one can telll me how to install new software to my nokia e71

    ReplyDelete

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